Mr. Mikano will lead all aspects of claims for Great American’s A&H Division, including working with internal stakeholders and third-party vendors to improve and streamline processes, enhancing digital capabilities and providing high quality customer service.
“We’re thrilled to have Steve on our team. He brings a wealth of knowledge and will help us shape and improve our claims operations to better service our agents and insureds to make their lives easier,” said Jim Slate, Divisional President.
Mr. Mikano is based in Houston, Texas and brings more than 20 years of claims experience to the position. Most recently, he served four years as Director of Claims at an employee benefits company. Previously, Mr. Mikano held positions of increased responsibility at a multinational finance and insurance corporation for nearly two decades.
Mr. Mikano earned a degree from Kwansei Gakuin University in Japan. He also holds the following industry certifications / licenses: Associate in Claims Management (AIC-M), Associate in Insurance (AINS) and Certified Internal Auditor (CIA).
About pomi (Great American’s Accident & Health Division)
Pomi offers an array of accident and health insurance coverages for organizations, nonprofits and businesses. Our coverage provides broad-based solutions for losses that may result from an accident and aims to protect what matters most. Pomi includes a digital platform featuring a “click and bind” method to allow brokers to quickly fulfill needs of their insureds in just a few minutes. Policies are underwritten by Great American Insurance Company, an authorized insurer in all 50 states and the DC. Digital platforms may not be available at all times. Not available in all states. To learn more about pomi or to get appointed, visit getpomi.com.
About Great American Insurance Group
Great American Insurance Group’s roots go back to 1872 with the founding of its flagship company, Great American Insurance Company. Based in Cincinnati, Ohio, the operations of Great American Insurance Group are engaged primarily in property and casualty insurance, focusing on specialty commercial products for businesses. Great American Insurance Company has received an “A” (Excellent) or higher rating from the A.M. Best Company for more than 110 years (most recent rating evaluation of “A+” (Superior)). The members of Great American Insurance Group are subsidiaries of American Financial Group, Inc. (AFG), also based in Cincinnati, Ohio. AFG’s common stock is listed and traded on the New York Stock Exchange under the symbol AFG.
Contact:
Diane P. Weidner
Vice President, Investor and Media Relations, American Financial Group
513-369-5713
[email protected]